Frequently Asked Questions

Everything you need to know about shopping with H&H

What are your standard shipping times?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

How do I return an item?

We offer a 30-day return policy. Simply visit our Returns Portal, enter your order number, and print your prepaid shipping label to send the item back in its original condition.

What payment methods do you accept?

H&H accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.

Can I track my order in real-time?

Yes. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

Are the products at H&H covered by a warranty?

Most of our electronics and home goods come with a 1-year manufacturer warranty. Please check the specific product page for individual warranty details.

Do you offer international shipping?

Currently, H&H ships to over 50 countries. Shipping costs and delivery timelines vary by location and are calculated automatically at checkout.